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OLDER PEOPLE'S SERVICES

 

COMMUNITY CARE ASSESSMENTS

Social Care teams provide Social Work support for older people, provide and purchase residential care for older people, provide day care for older people and a wide range of community based support services to older people in order to promote their independence and support them in the community. Services are co-ordinated by three community teams, a hospital based team and the Domiciliary care commissioning unit.  If you wish to request a referral for these services you can do so via the Contact Centre Advisors (Social Services) who are on duty from 8.45 a.m. until 5 p.m. Monday to Friday. they can be contacted by telephone on (01744) 456600, e-mail to contactcentre@sthelens.gov.uk| or personal visit to the Contact Centre, Wesley house, Corporation Street, St. Helens WA10 1HF

  • Domiciliary care commissioning unit - 677712 - if the person you care for is in receipt of a care package, and you feel that circumstances have changed, contact the Unit.  Their primary function is to complete individual service user reviews, mainly for people over the age of 65, were there is no involvement from a care manager or social worker, to ensure that care packages are appropriate to meet individuals assessed need

DAY CENTRES

Day services are provided at Kershaw Centre - leaflet available, for older people with physical or mental frailty - Contact Centre referral required to access a Community Care Assessment, which will identify if Day Care needed

THE REABLEMENT TEAM

Based at Alexander Court, Prescot Rd, Tel 620378.  The aim of the service is to help those 55+ to remain as independent as possible.  They help people leaving hospital, following illness at home, bereavement, loss of confidence with daily living skills and after falls.  They work with clients to prevent hospital or care home admissions by promoting mobility, confidence, diet and personal care skills.  The team can work with client for 6-8 weeks in their home.  Also run a rapid response service for 18+ age group, respond to referrals within 2 hours.  This may be suitable if the person you care for experiences sudden illness and then needs support to stay at home, and may also be suitable if main Carer suddenly became unable to care e.g. rushed to hospital with heart attack.  Support available for 7 days on this scheme.  Referrals can come from GP, Nurse, Social Care, Hospital and Voluntary Agencies for both schemes

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OTHER SERVICES

           Age Concern St Helens services - www.acsthelens.org.uk

  • INFORMATION AND ADVICE - 755877 - Cover wide range of issues.  Offer telephone advice, appointments at office, and home visits if necessary
  • ACTIVE CARE - 752644 (Mansion House and various community venues)  Provide physical and mental stimulation activities in safe, friendly environments.  Classes, lunch and snacks are included in the price of attendance
  • ACTIVE AGE - 752644 (Mansion House and various community venues)  Improve physical and mental health and reduce social isolation by attending activities such as IT skills, Arts and Crafts, Holistic Therapy sessions, Beauty Therapy appointments and exercise and dance sessions
  • SENIOR VOICE FORUM - 752644 - a voice for people 50+, campaigning for better services and equality
  • BEFRIENDING SCHEME - 752644 - Staff visit elderly, housebound people, assess them and then volunteers visit on a regular basis.  Those referred should be able to understand the scheme
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              OTHERS

  • ARENA OPTIONS (NEW NAME FOR ARENA SERVICES)  Tel:  0845 142 2064                                                                     CARE AND REPAIR - Promotes independence by providing advice and help to home owners and private tenants who are older, disabled or vulnerable.  Helps with repairs, improvements and adaptations.  Advice is free, charge for estimates and for work done, but Arena will advise on benefits and grants available  HANDYPERSONS SCHEME - Assistance for older, disabled and low income families to carry out minor repair work.  Also carry out accident prevention work.  Charge for materials only.  Will refer to Care and Repair if not suitable for Handyperson scheme PAINTING AND GARDENING SCHEME - Clients have to be aged 65+ and on means tested benefit
  • CARE AWARE - 08705 134925 - Provide an advocacy service for Care residents and their families.  It is designed to ensure that care residents and their families have access to all the independent help and information they will need in dealing with long term care needs www.careaware.co.uk
  • COMMUNITY ACTIVITY INFORMATION - link to document - List of community groups across the borough, social groups, craft activity groups etc. 
  • COUNSEL AND CARE - www.counselandcare.org.uk  charity that provides advice and support to older people by telephone, email or letter regarding finances, housing and care homes.  Link on website to useful factsheets
  • DAWN PATROL - 01925 292740 - Partnership scheme for older residents.  Place a card in window each morning and volunteer school children are asked to check.  If no card visible, they inform responsible person at school, and health or social care staff are alerted
  • ELDER ABUSE - Confidential helpline run by trained staff and volunteers - 0800 808 8141
  • FALLS PREVENTION - 01744 457231/607432 - Offer various services to assess and support elderly people and their carers.  These range from a programme of supervised exercise to improve balance and co-ordination to assessment of footwear, medication and diet.  A referral from a GP, District Nurse or other health professional is required
  • HELP THE AGED - 020 727 81114 - Range of information on services, finances and campaigns for those 50+ www.helptheaged.org.uk

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  • MESSAGE IN A BOTTLE - 457304 - Available at the Carers Centre.  Scheme to ensure that correct information on illnesses and medication accompanies Cared For in an emergency

  • NATIONAL BENEVOLENT FUND FOR THE AGED - 020 7828 0200 - Direct, practical assistance for elderly on low incomes through the provision of free holidays, emergency alarms and pain relief machines.  Can download application forms for holidays from website www.nbfa.org.uk
  • SENIOR LINK - 0845 053 2306 - www.helptheaged.org.uk/seniourlink - Response service which provides telephone and pendant alarms, which link to a switchboard that has details of emergency contacts given by the user of the service.  These people have to live close by.  Costs incurred for purchase of unit (£ 184.48) are not incurred if savings are under £ 20,000, the person is over 60, and does not live in residential sheltered accommodation.  Service charges are paid by everyone and cost £ 1.63+vat/week
  • SHOPMOBILITY - 613388 - open Mon to Sat.  £ 10 to register membership, then £ 3 per hire session.  Need two forms of ID to hire equipment.  Also do long term loan subject to availability www.shopmobilitysthelens.org.uk
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    Whilst every care is taken to ensure the accuracy of information provided to Carers, St.Helens Carers Centre do not undertake any liability for any error or omission.  The products and services listed are not necessarily endorsed or recommended by St.Helens Carers Centre

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