St Helens Carers Centre welcomes comments and suggestions about our services.   You can do this is a variety of ways:

 

Contact our Chief Executive on 01744 675 615 or send your comments via our online form.

 

As an organisation we strive to provide a professional and first class service to all Carers. However, we recognise, that sometimes we may get things wrong.  In these cases we aim to investigate how we got things wrong and learn from our mistakes.

 

If you feel we have not provided a good service then we encourage you to speak to us and we will do our best to rectify the situation informally with you. However, if you are still not satisfied, we have a formal complaints procedure.  

 

You can write to the Chief Executive or the Chair of Trustees, detailing your complaint and we will formally investigate it on your behalf.

 

You can access our comments & complaints policy by clicking here

 

     

© St Helens Carers Centre
Registered Charity No. 1089663   A Limited Company Registered In England No. 4203210