Emergency Duty Team - 0345 050 0148 - Social Work Service operates outside normal office hours (Mon-Fri 5pm to 9am, and all day Sat, Sun and Bank Hols). Operator will pass details given to the Emergency Duty Social Worker, who will then telephone the caller to discuss the problems they face, and agree on a course of action

RAPID RESPONSE TEAM - 01744 621724/07795 332677 - A service for 18+ age group operating between 10am and 8pm 365 days a year.  The team have to respond to referrals within 2 hours.   This service may be suitable if the person you care for experience sudden illness and then need support to stay at home, and may also be suitable if the main Carer suddenly became unable to care e.g. rushed to hospital.  Services offered will include home care, overnight care, residential or nursing placements.  Support can be available for 7 days on this scheme, with no cost.  After this time usual assessment criteria apply.  Referral can come from GP, including Rota, or other medical or Social Care staff.