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EMERGENCY DUTY TEAM - 0345 050 0148 - Social Work Service operates outside normal office hours (Mon-Fri 5pm to 9am, and all day Sat, Sun and Bank Hols). Operator will pass details given to the Emergency Duty Social Worker, who will then telephone the caller to discuss the problems they face, and agree on a course of action
MENTAL HEALTH ASSESSMENT TEAM - 24 hour cover. For moderate to severe issues. 0151 676 5263. HOME TREATMENT TEAM - If person is already known to have a severe mental health problem (diagnosed, with secondary mental health services) 01744 621688. This is 24 hour cover, 9am - 9pm with on call services after these hours.
RAPID RESPONSE TEAM - 01744 621724 - A service for 18+ age group operating between 10am and 8pm 365 days a year. The team aimto respond to referrals within 2 hours. This service may be suitable if the person you care for experience sudden illness and then need support to stay at home, and is also suitable if you suddenly became unable to care e.g. need admission to hospital. Services offered will include home care, overnight care, residential or nursing placements. Support is available for 7 days on this scheme, with no cost. After this time usual assessment criteria apply. Referral can come from GP, including Rota, or other medical or Social Care staff.
POLICE - St. Helens Police 0151 777 6050 - Help desk
AMBULANCE SERVICE - 0151 2605220 - Mersey Regional Ambulance Service
FIRE SERVICE -
• 0151 2274466 Merseyside Fire Service (admin calls) Hatton Gardens
• 01744 675158 St. Helens District Safety Command, Parr Stocks Road
• St. Helens Hospital 01744 26633
• Whiston Hospital 0151 426 1600
• Newton Community Hospital 01925 222731
· St. Helens Hospital 01744 26633
· Whiston Hospital 0151 426 1600
· Newton Community Hospital 01925 222731
St Helens Carers Centre