Most Carers tell us that their Family Doctor
is often their first port of call when they are looking for information.
The Centre has a Carers GP Link Officer to help improve NHS Services to
The aim of the work is to ensure GPs:-
• Identify those patients who are Carers.
• Recognise the role that Carers play in supporting the cared for
• Provide information and advice to support them in their caring role.
All GP practices in St Helens now have a dedicated member of staff who
is a Carer Champion. These staff can assist you in any issues you
may have with your surgery in relation to you being a Carer, for
example, more flexible appointments.
We are currently working with GP practices in St Helens to assist them
in identifying Carers. Practices are provided with posters and leaflets
to encourage patients to self identify
Carers identified that they need to be directed to good sources of
information, help and support. All practices are supplied with St Helens
Carers Centre leaflets and have also been offered Carer Information
Boards which are funded by the Carers Centre.
Practices are asked to refer Carers directly to the Carers Centre. We
recognise that each practice works differently and staff are encouraged
to use whatever way works best for them to refer their patients. This
enables us to interview the Carer directly and provide specific
information tailored to their individual needs.
CARER AWARENESS TRAINING
All GP practices are offered Carer Awareness Training. The aim of the
training is to help staff to identify who is a Carer, raise awareness of
the role and health needs of Carers and provide information about the
services provided by St Helens Carers Centre.