ICAS have now been replaced by St Helens Healthwatch to provide a free, confidential advocacy service if people feel they have not had the service they expect from the NHS and wish to complain. It is a free, confidential service. They can support people by helping to write letters, prepare people for meetings and accompany them as well, help people to know their options at every stage of a complaint.

See The menu at the top of this page to find their web entry - Health Services, St Helens Healthwatch, or click here for the link to their web page




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