If you have concerns for the mental health of the person you care for, you and they should initially approach their GP, who can refer to a number of different services, provided by St Helens CCG, 5 Boroughs Partnership, and the Local Authority.

If THERE IS A MENTAL HEALTH CRISIS, if you or someone you know is at risk of self harm, please see your GP urgently or use your GP surgery out of hours service. Alternatively you can call 111, or the Samaritans help line on 08457 90 90 90, or visit Accident & Emergency.

LOCAL MENTAL HEALTH SERVICES - Both the following services accept referrals from your GP, Social Workers, Health Workers or other professionals. You can also self refer to both services:-


Based at Harry Blackman House, Peasley Cross Hospital, Marshalls Cross Road, St Helens, WA9 3DR
Tel: 01744 621688 (open 24 hours a day, 7 days a week, 365 days a year)
Fax: 01744 624189

Typically treat people with depression, anxiety, schizophrenia, Bi-polar affective disorder, psychosis, personality disorder, eating disorder
People who have any of the above but are dependent on alcohol/drugs may be referred to the appropriate services after assessment also.

You can self refer by phone, or your GP can refer. Following an initial assessment, you will be prioritised for a full assessment as emergency, urgent or routine. Following a comprehensive full assessment, you may be discharged to care of GP/referred to Mindsmatter or community based service, OR offered

  • Further Assessment/Home Treatment Team intervention (including crisis care)
  • In-patient admission
  • Eating Discorder Service referral
  • Early Intervention Service referral
  • Recovery Service - inlcuding psychological services, dialectical behavioural therapy, mentalisation based therapy, cognitive analytical therapy, cognitive behvaioural therapy and structured clinical management via trained senior nurse practitioners

    FOR MILD TO MODERATE DEPRESSION/ANXIETY (This is not an urgent service & cannot offer diagnosis or medication review):

    MINDSMATTER - (provided by Lancashire Care NHS)
    Telephone: 01744 647100 (Mon - Fri 8am to 8pm, Sat 8am - 12pm) Based at Court Block, Ground floor, Alexandra Business Park, Prescot Road, St Helens WA10 3TP.

    Support for Stress, Anxiety, Low Mood and Sleep difficulties. Self referral by phone, online, or completing their leaflet (stamp required) or referral in via your GP, other professional, or via St Helens Assessment/Home Treatment Team

    After a welcome call from a Mindsmatter Psychological Wellbeing Practitioner (PWP) a range of therapies might be offered -
  • Cognitive Behavioural Therapy
  • Counselling (up to 8 sessions)
  • cCBT
  • Stress Control Course
  • Email based support - Silvercloud - 4 - 6 sessions These could be delivered face to face 1-2, group therapy, online (cCBT), Telephone or skype
    They also have a very useful website with information and self guided help - click here

    Lancashire NHS Foundation Trust also provide a Wellbeing and Mental Health helpline - 0300 222 5931 - as an "out of hours" service for Mindsmatter - Available Monday to Friday 7pm - 11pm, Saturday & Sunday 12am to 12pm. Available to anyone concerned about a mental health issue, or that of someone they know. Freephone, and doesn't appear on the telephone bill.

    CRISPS – ‘Carers Require Information to Support Personality Symptoms’ -
    The Personality Disorder Hub of the 5 Boroughs Partnership NHS Foundation Trust have developed awareness training for family and carers of people who have a Personality Disorder diagnosis to a series of two workshops.

    These workshops will cover:
    • What is a personality disorder
    • Treatment and Therapies
    • How to help

    For more information or to book a place Contact John Chiocci on:-

    Telephone: 01925 664042 (Ext 3042)

    For CRISPS information Flyer (click here)
    For CRISPS Flyer St Helens Events for June 2014 (click here
    • Children and Adolescent Mental Health Services (CAMHS) - 0151 489 6137 - Based in Huyton at the Wellcroft Centre. A referral would be required from GP, social worker, health visitor, senior school teacher or community paediatrician. CAMHS help children aged up to 16 and their families, to understand and deal with severe, complex and persistent mental health problems. CAMHS provide family therapy

    Adult In Patient Services

    • Iris Ward (female), Recovery Centre, Peasley Cross - 01744 627501
    • Taylor Ward (male), Recovery Centre, Peasley Cross - 01744 627500
    Older People In Patient Services
    • Stewart Assessment Ward, Peasley Cross - 646835 - Click here for information leaflet
    Learning Disability In Patient Services
    • Willis House In Patient Unit, Cumber Lane, Whiston - 0151 477 2064 - Offers assessment and treatment for people over 18 with a learning disability with associated mental health problems or other complex needs.

    Contact 01925 664057



    St Helens Mind -  - This Voluntary Organisation is based at Room 66, Harry Blackman House, Peasley Cross01744 647089. St.Helens Mind is a voluntary organisation working with people who are isolated due to mental health problems. They offer a Befriending Service to provide one to one support to individuals who are experiencing loneliness and isolation. St.Helens Mind can provide a Volunteer Befriender to provide friendship, emotional or practical support. We aim to improve the person's quality of life, helping them to become more independent as well as being more involved in the community. St.Helens Mind also runs and supports Groups, has an allotment for people who access our Service and can signpost people to the relevant organisations or support. Volunteers are vital to our work and are much valued. New volunteers are always needed to support local people who are facing difficulty due to mental illness. Referrals to the Befriending Service can be made by the person themselves or by a GP, family member, social worker or other worker who has a professional input. National information line is 0845 766 0163. Fact sheets for Carers and those with mental ill health are available on the website

    . Also starting a new Social Group at Crownway Community Centre, Crown Street, Newton Le Willows. Launch date 5th April , 1pm-3pm click here for flyer 

    TOGETHER – 01744 752611 - United Reform Church, King Street, St Helens


    TOGETHER is national charity providing a range of mental health services. Anyone can approach the service and request support 

    HALTON,KNOWSLEY,WARRINGTON AND ST HELENS INDEPENDANT MENTAL CAPACITY ADVISOR (IMCA) - 01744 451531. IMCA, Together, United Reform Church, King Street, St Helens , WA10 2JZ


    ALZHEIMER'S - See Service Specific info


    CARERS REFERENCE GROUP - 758678 - Based at United Reform Church, Ormskirk Street, St Helens. Meet on the second Wednesday of the month, commencing at 6pm. For Carers who wish to contribute to policy making and have a more active role in Mental Health Carer issues.

    COALITION OF DISABLED PEOPLE - SELF HELP SERVICE - Working with people who have experienced social isolation as a result of mental illness or disability to facilitate self guided improvement, social inclusion and self esteem. Provide support and guidance to new & existing self help/community groups, identify & access community opportunities and activities. Gail has a huge knowledge about community activities and will support people into taking their first steps. Please ring 01744 757875 Mobile 07702907 938 o email
    COALITION OF DISABLED PEOPLE - KEEP IN TOUCH GROUP - aim of the group is to provide people who have or are recovering from Mental Health illness to socialise together and keep in touch, organise activities as a group, to help reduce isolation, make friends and access new opportunities. Every Wens 10 - 3pm CDP, Nuttall House, Clifton Street, St Helens, WA10 1EX. Ring 01744 453343 or 758057 COMMUNITY LINK - 612411 -

    k - provide advice, support counselling and treatment for addictions, including alcohol, gambling and drugs. Based at Wolverhampton House, Church Street. Counselling, advice and support groups for families of addicted person
    c.a.l.m. - 0800 58 58 58 - The campaign against living miserably. Targeted at young men between 15 - 35, the campaign offers help, information and advice via a helpline and website

    EARLESTOWN SOCIAL GROUP - 01925 221718 - Contact for group is Tony Haselton. For people with personal experience of mental ill health. Meet at Crownway Centre, contact for dates and times.


    • 01225 868 682 - Information, advice & support
    FAMILY TREE - Charity based in Wirral, but providing training courses for professionals, carers and service users on mental health topics such as OCD, Self Harm, Eating Disorders, Mental Capacity Act. For up to date info on training click here
    FAMILY WELFARE ASSOCIATION -   - A family charity, supporting families to cope with complex issues including domestic abuse, parents with mental illness, learning disabled parents and severe financial hardship

    FOOTSTEPS - 457110 4th Floor, Tontine House, Church Street, St Helens - For anyone worried about a drug user in the family. Offer home visits and have drop in on Mondays at Newton College, room G17C

    KOOTH.COM -  - Children and family counselling online. 24 hour service. Web chat and one to one sessions with counsellors

    MENTAL HEALTH CARE. ORG. UK- this website contains information about psychosis. It has been designed for family members and friends of people who have a diagnosis of schizophrenia, bipolar disorder or another illness which may result in symptoms of psychosis.


    First Aid Guides are available, click on title to open a copy
    Thoughts of Suicide
    Self Harm

    MEN SUPPORTING MEN - 01744 677058 for information - Town Centre Men's Group to offer support and promote positive mental health to other men affected by Mental illness. Weekly meetings held at United Reform Church Mondays, 09.30 -12.45. Need referral from staff in the Community Mental Health Team or MIND

    NEUTRAL GROUND ST HELENS - runs a sports group for people living with mental ill health. Football on Mondays and Wednesdays at 3pm at Thatto Heath Crusaders RLFC training Barn, Close Street, off Elephant Lane, Thatto Heath, WA9 5JD , and Badminton on Thursdays at 2.30pm at Peter Street Centre. Cost is £2 maximum. For further details contact Chris

    OCD ACTION - 0845 390 6232 -   - Help and information about services. Information pack available online. National guidelines on treatment, may help those seeking services. Message boards including specific space for Carers
    Sandford on 07766275577 or email

    RETHINK - A National mental health charity. They have a range of information sheets on their website. You can order books from them, which aim to guide Carers to get support for themselves and the person they care for as they access services. They also have a section for Young Carers.

    RETHINK SIBLINGS NETWORK- information and advice for anyone whose brother or sister has experienced mental illness

    SANELINE - 0845 767 8000 - Lines open 12 noon to 2am. All calls answered by trained volunteers (approved by Royal College of Psychiatrists) Support and information about mental illness, symptoms and treatments and services available in local area, support and reassurance during a crisis, for both sufferers and their Carers and families. More info available at


    • NO SECRETS - Peer Support Group anybody over 16 years of age who is affected directly or indirectly by self-injury for those who struggle with self injury. The group meets in a safe and secure environment where people can explore their own behaviours and share their feelings with people who have had similar experiences. The group offers a range of activities to help members develop their own skills, realise their potential & have fun. Twitter @NoSecretsUK Contact Tina 07403 476415. For flyer click here


    SELF HELP LEAFLETS - Click on title to open leaflet
    Controlling Anger
    Depression and Low Mood
    Understanding Voices and Disturbing Beliefs
    Obsessions and Compulsions
    Post Traumatic Stress
    Shyness and Social Anxiety
    Sleep Problems
    Stress and Anxiety

    SHAIR - L87 - St Helens Advocacy & Information Resource. For referral click here. Age UK Mid Mersey is working in partnership with the Coalition of Disabled People to provide an information, advice and advocacy service for the whole of St Helens. Based at 24 Claughton Street, St Helens. Telephone 01744 454530. The SHAIR service gives information and advice on topics such as:

    • Welfare Benefits
    • Help at home
    • Transport
    • Health Matters
    • Understanding Documents
    • Care Homes
    • Local Services
    • Money advice
    • Fuel Poverty

    They deliver the service via telephone 01744 454530 Mon-Fri 9am - 5pm. They also have a drop in service Mon-Fri 9.30am - 4pm at 24 Claughton Street, St Helens.

  • Signposting - they point people in the right direction to access the information or service that they need
  • Information - they provide a comprehensive range of factsheets and toolkits to help people help themselves
  • Advice - for when people need support and guidance to navigate their way through issues
  • Advocacy - they can provide support during challenging times to help people say what they need to say, secure things that they are entitled to and obtain the services they need
  • Enabling - they are recruiting volunteers for SHAIR to help others to help themselves. Training will be given to become an information volunteer or citizens advocate, empowering volunteers with new skills and confidence.

  • TOGETHER - provide the Independent Mental Capacity Advocacy service for St Helens. The role of the IMCA is to provide an independent safeguard for people who do not have the capcity to make specific decisions at the time the decision needs to be made, and who have no relative or friend to support or represent them, other than a paid employee. Therefore, in line with the Mental Capacity Act 2005, IMCAs must be instructed in the following circumstances:
    - If serious medical treatment is being proposed
    - If the person is moving home or it is being considered (if the person's stay in hospital is for longer than 28 days, or if they are in a care home for more than 8 weeks, this counts as an accommodation move)
    An IMCA may also be instructed to support a person who lacks capacity in the following circumstances:
    - A care review, where no one else is available to be consulted
    - Adult protection cases, whether or not family, friends or others are involved

    Together can be contacted at 01744 451531. Based at United Reformed Church, King Street, St Helens.

    ST.HELENS SUPPORTED EMPLOYMENT - 07717 677828 - Supported Employment Service aims to enable people with extra needs to make the next steps towards the world of work. They offer work tasters, placements and source voluntary opportunities. They also offer tailor made support to those who need a little extra help to find and hold down real jobs within their community. Service is based within Stephenson's Resource Centre in Rainhill.

    SUPPORTED VOLUNTEERING - 457100 - Service run by CVS,Tontine House, St Helens. Provide specific help to people with moderate mental health problems to access appropriate community volunteering opportunities


    USEFUL WEBSITES  - Information for Mental Health Carers  - information on how to manage the affairs of someone with a mental incapacity  - Good source of information on mental health illnesses. Links to research sites and service specific sites  - covers mental health issues for children and young people




    © St Helens Carers Centre
    Registered Charity No. 1089663   A Limited Company Registered In England No. 4203210