Please click here (www.sthelens.gov.uk/social-care-health/adults/older-people-care-needs to see the social care services offered in St Helens for Older People. Please also see our Social Care button for more information about social care needs assessment & carers assessments information and processes.


AGE UK - (Formerly Age Concern and Help the Aged) www.ageuk.co.uk - This Website has links to useful factsheets and information
Local services - 01744 752644 - The Mansion House, Victoria Park, City Road, St Helens, Merseyside, WA10 2UE

• INFORMATION AND ADVICE - 755877 - Cover wide range of issues. Offer telephone advice, appointments at office, and home visits if necessary

• ACTIVE CARE - 752644 (Mansion House and various community venues) Provide physical and mental stimulation activities in safe, friendly environments. Classes, lunch and snacks are included in the price of attendance

• ACTIVE AGE - 752644 (Mansion House and various community venues) Improve physical and mental health and reduce social isolation by attending activities such as IT skills, Arts and Crafts, Holistic Therapy sessions, Beauty Therapy appointments and exercise and dance sessions

ENERGY CHECKS - for age 65 plus who are in danger of cold related illness. Free energy check & advice from qualified handyperson including visit, assessment, installation of energy saving devices where appropriate. Contact Ian Hodgson, Mansion House, Victoria Park, St Helens WA10 2UE, 01744 752644.

• SENIOR VOICE FORUM - 752644 - a voice for people 50+, campaigning for better services and equality

• BEFRIENDING SCHEME - 752644 - Staff visit elderly, housebound people, assess them and then volunteers visit or telephone on a weekly basis. May accompany the person to shops or trip out, or just visit in the home. Those referred should be able to understand the scheme

o CARE AND REPAIR - Promotes independence by providing advice and help to home owners and private tenants who are older, disabled or vulnerable. Helps with repairs, improvements and adaptations. Advice is free, charge for estimates and for work done, but Arena will advise on benefits and grants available

o HANDYPERSONS SCHEME - Assistance for older, disabled and low income families to carry out minor repair work. Also carry out accident prevention work. Charge for materials only. Will refer to Care and Repair if not suitable for Handyperson scheme

o PAINTING AND GARDENING SCHEME - Clients have to be aged 65+ and on means tested benefit

CARE AWARE - 08705 134925 - Provide an advocacy service for Care residents and their families. It is designed to ensure that care residents and their families have access to all the independent help and information they will need in dealing with long term care needs www.careaware.co.uk

CARE DIRECTIONS - www.caredirections.co.uk  - This site aims to offer information and support to older people and their families as they make choices about where to live, how to obtain support, health service issues and financial issues

COMMUNITY ACTIVITY INFORMATION - link to document - List of community groups across the borough, social groups, craft activity groups etc.

COUNSEL AND CARE - www.counselandcare.org.uk  charity that provides advice and support to older people by telephone, email or letter regarding finances, housing and care homes. Link on website to useful factsheets

DAWN PATROL - 01925 292740 - A Partnership scheme for older residents in St Helens. Scheme users place a card in the window each morning and volunteer school children are asked to check. If no card is visible, they inform responsible person at school, and health or social care staff are alerted. In areas where there is no Dawn Patrol service provided by schools, the Dawn Patrol office will phone scheme users every morning. From November 2010 the service will have the facility to be able to phone people who have typetalk for their morning call - therefore this service would now be appropriate for people who are deaf and use type talk.

ELDER ABUSE - Confidential helpline run by trained staff and volunteers - 0800 808 8141

FALLS PREVENTION – 01744 646652 - L35 - click here . Multi-disciplinary service co-ordinated by St Helens & Knowsley Hospitals. Directory of services includes Integrated Access Team, Allan Day Unit, Home Improvement Agency, Healthy Living Team, Reablement Service, Careline, Helena, Age UK & more, so a useful leaflet to give to lots of older people, even those not at risk of falls. Can self refer to falls team, or be referred in via other professionals including those listed in the directory.

FIRST STOP - 0800 377 7070 - Advice service for older people and their families. They cover care and housing costs, paying for care and rights to care. www.firststopadvice.org.uk


NATIONAL BENEVOLENT FUND ASSISTING THE ELDERLY (NBFA) - 020 7828 0200 - Direct, practical assistance for elderly on low incomes through the provision of free holidays. Trips are via coach and include coach pick up, hotel accommodation, food and activities. Usually one trip a year from the local area. Can download application forms for holidays from website www.nbfa.org.uk

SHOPMOBILITY - 613388 - open Mon to Sat. £ 10 to join, then £ 3 per hire session. One off hire sessions available, cost £ 6 per session. Need two forms of ID to hire equipment. Also do long term loan subject to availability. Also sell small aids and equipment such as walking sticks, grabbers and plastic shoe horns, and supply and fit new batteries. Shopmobility St Helens have achieved accreditation to become a Community Equipment dispenser. Any person in receipt of a prescription for small daily living aids (available following assessment with the Local Authority) will be able to dispense their prescription at Shopmobility. Staff will also provide information about Shopmobility schemes in other areas. www.shopmobilitysthelens.org.uk


St Helens (University of the Third Age) U3A - The University of the Third Age is a self-help organisation for people who are no longer in full time employment. No educational qualifications are required or given. People from all walks of life meet together to share skills and acquire knowledge in a friendly atmosphere. Those who teach and those who learn are all members of the group.

The U3A is a voluntary organisation for anyone in their ‘third age’… that time after the ‘second age’ of employment and parental responsibility. Men and women with a lifetime of experience, expertise and know-how in professions, occupations and hobbies form groups and share knowledge with their fellow members. They make many friends and have a great deal of fun in the process!

If you are interested in joining St Helens U3A and you would like to be there at the beginning to lend a helping hand – or just to give words of encouragement- then please e-mail adultlearning@sthelens.gov.uk or telephone Irene on 01744 677314. Your details will be passed on to the newly formed U3A start up group. They will be delighted to hear from you!

For local website visit:  www.haltonsthelensvca.org.uk/event/university-third-age-st-helens

For a membership application form for 2014/2015 (click here)


More information about U3A can be found at: www.u3a.org.uk




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