• PALS - PALS is a service based within health locations such as hospitals and community health authorities (PCT's) They are staffed by NHS employee's and help to resolve local issues quickly and informally. They allow patients and Carers to speak up for themselves, provide information to enable people to get the best from their health provider, and feed back information from the public to senior managers of the service.

• Halton and St Helens NHS Customer Care (incorporating PALS service) (info cards available) - 0800 849 7088 9:30am to 4:00pm email: customer.care@hsthpct.nhs.uk

• St Helens and Knowsley Acute Trust PALS - Whiston - 0151 430 1144
St Helens - 01744 646465

• 5 Boroughs PALS - 01925 664450




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